Notice of
Privacy Policy

Thank you for visiting the NuView Telehealth, LLC (referred to as “NuView Health” or “We”) website. We are dedicated to protecting your privacy while visiting our website, https://nuviewhealth.com/, and other websites or applications associated with NuView Health that contain a link to this Privacy Policy (collectively, the “Website”). This Privacy Policy describes what information We collect, how We use it, and what choices you have regarding the use of information collected through this Website.

Applicability

This Privacy Policy applies to information collected through any websites, mobile applications, or other electronic platforms that display or link to this Privacy Policy. This Privacy Policy does not apply to information collected from you offline or on any other online platforms not displaying a link to this Privacy Policy. Additionally, our Notice of Privacy Practices governs how We use and disclose your protected health information. Please review the Notice of Privacy Practices for more information.

This Privacy Policy does not govern the collection and use of information by companies that NuView Health does not control, nor by individuals not employed or managed by us.  We may include or offer third-party products or services through this Website or include a link to third-party websites on this Website. Please note that such third-party websites have separate and independent privacy policies and NuView Health has no responsibility or liability for the content and activities of any such third-party websites. If you visit a website mentioned on or linked to this Website, you should review that website’s privacy policy before providing the website with information.

What Information We Collect, and How We Use It

When you use this Website, We may collect information about you, how you engage with this Website, and the devices you use to interact with it as described in this Privacy Policy. This includes information automatically collected when you use this Website and information you provide to us when using this Website.  We will not use your information other than as described in this Privacy Policy.

Information You Provide

We collect the information you provide directly to us on this Website, such as when you submit your information for the purpose of using NuView Health services, creating or modifying your account or user preferences, contacting us via this Website, signing up for our newsletter or other communications, submitting a survey response, or otherwise communicating with us via this Website. This information may include personally identifiable information such as your name, email address, phone number, mobile phone number, postal address, payment information, health information, insurance information, or other information you provide directly on our online forms or other areas of this Website. We collect this information to provide services to you, fulfill the purpose of the request from you related to your submission of such information, and as necessary to comply with applicable laws. If you choose to provide us with your mobile number or other personal information, We will not share it with third parties for marketing/promotional purposes without your authorization.  We do not sell personal information to third parties for their marketing purposes.

Information Collected by Visiting This Website

Other information related to you may be collected automatically when you visit this Website.  Information collected automatically may include your internet domain and the internet address of the computer you are using, what page or service you are viewing or requesting access to, the type of browser you use, operating system information, mobile location/device type, and the date and time of your access to this Website. Other information that could be collected includes the internet address of the website from which you navigated directly to this Website from. Such information collected automatically may be collected using tools such as cookies, Google Analytics, or other third-party tracking tools. We may use this information to streamline your access and user experience when visiting this Website. We will not sell the information collected from cookies or similar technologies or use it to send you marketing materials.

Why We Collect Information & How Long We Retain It

Why We Collect Information

We use the information you provide to us on this Website to sign you up for the services you are requesting, continue to provide services to you, tell you more about our services that you may benefit from, set up your account, manage the security of your account, process your service fees, respond to your inquiries, and fulfill any other service for which you’ve provided your information for.  We may also use the information collected by this Website to maintain the quality of our services, improve this Website, and comply with the law.  We will not use your information for any purposes other than as described in this Privacy Policy or explained to you at the point at which the information is provided.  NuView Health does not sell the information collected by this Website to third parties.

How Long We Retain Information

We will only retain your personal information for as long as necessary to provide services to you and comply with our legal and contractual obligations. The length of time We retain information is based on following criteria: the length of time your personal information remains relevant to the services We are providing to you; the length of time it is reasonable to maintain the information to demonstrate that We have fulfilled our duties and obligations; any limitation periods within which claims might be made; retention periods prescribed by law or recommended by regulators or professional bodies; the type of contract We have with you, your consent, and our legitimate interest in keeping such information as stated in this Privacy Policy. At times, We may utilize information that has been fully de-identified or anonymized (“De-Identified Information”) in accordance with applicable law. De-Identified Information is not subject to the retention requirements specified in this Privacy Policy.  However, We will maintain safeguards and processes that prevent the ability to re-identify individuals and any inadvertent disclosure of the De-Identified Information for as long as We retain it.

Controlling Your Information

By continuing to use this Website, you agree to allow us to collect and use your information as described in this Privacy Policy.  However, there are certain controls you can use to manage cookies and similar technologies that collect information.  Please note that some of these tools may affect the functionality of the Website and prevent some of the features of this Website from working if they are disabled.  For example, you can choose to use web browser controls to block and delete cookies or adjust your tracking preferences.

What Information We Disclose

We may share the information described in this Privacy Policy with our affiliates, business partners, service providers, or others to the extent permitted by law as follows:

• We may provide your personal information to and/or your personal information may be accessed by our affiliates, business partners, or service providers where there is a lawful basis permitted by applicable law.  In all such cases, access to personal information will be restricted to those individuals and entities who have a requirement to access the information for the purposes described in this Privacy Policy.
• We may share personal information with external third-party service providers such as technical and administrative support; IT service and hosting service providers; document and records management providers; translators; and similar third-party vendors and outsourced service providers when necessary to assist us in providing services, business operations, providing customer support, and fulfilling regulatory requirements.  If We share your personal information with third parties for such purposes, We will put in place business associate agreements, or other written privacy agreements (as applicable) to ensure We have written assurances related to the privacy and security of your personal information, in accordance with applicable law.
• When required by law, We may share personal information with regulatory agencies, or law enforcement agencies, courts, regulators, government authorities or other similar legal authorities.  We will comply with applicable data privacy and security laws in the applicable jurisdiction in relation to any such disclosures.

Emails and Texts

Using standard email or text messaging to communicate with us can present risks to the security of information.  These risks include possible interception of the information by unauthorized parties, misdirected messages, shared accounts, or storage of information on unsecured platforms and/or devices. We recommend against communicating with us via unsecured email or text message concerning your personal information and health information as We cannot guarantee the privacy or security of your information if communicated in this fashion. By providing your mobile phone number and/or email address, you expressly authorize us to communicate with you via unsecured text and email communications and accept the privacy risks associated with the same. You agree to any fees that you incur as a result of the communications from your telecommunications or email provider.  For communications involving your personal information or health information, We recommend using the secure online channels and platforms We offer when you enroll in our services.

Unsecured communications related to the services We provide may consist of general informational messages about our services, appointment/scheduling confirmations, updates to your account (alerting you to access it for updates), and other messages related to providing technical assistance to you for use of our services. By agreeing to the terms of this Privacy Policy, you agree to receive such communications in this fashion.  For more information about text messaging, please review the SMS Terms & Conditions.

Any mobile phone number or email address you provide will not be shared with third parties for marketing purposes. You will be provided an opportunity to opt out of such communications or may submit your request directly to info@nuviewhealth.com. However, you should note that opting out of communications regarding account alerts and/or system updates may impact your use of the services We offer.

Security

We are committed to keeping your information secure.  We have implemented safeguards to protect the information We collect.  However, no exchange of information over the internet is ever completely secure.  As such, We always recommend that you also take steps to keep your information safe, such as by choosing strong passwords and keeping your passwords confidential.

State Law Requirements

California Resident:

California residents may request that We disclose to you the following information covering the 12 months preceding your request:

• The categories of personal information We collected about you and the categories of sources from which We collected such personal information;
• The specific pieces of personal information We collected about you;
• The business or commercial purpose for collecting (if applicable) personal information about you; and
• The categories of personal information about you that We otherwise shared or disclosed, and the categories of third parties with whom We shared or to whom We disclosed such personal information (if applicable).
• California residents also have the right to request deletion and opt out of the sale of their personal information.  To make a request for the disclosures or deletion described above, please contact us at info@nuviewhealth.com. We will respond to your request if applicable to us and in accordance with applicable law, should state privacy law requirements apply to NuView Health. We will not discriminate or retaliate against you for exercising your rights under the California Consumer Privacy Act of 2018 (“CCPA”).

Do Not Track Requests

Some states allow residents to submit a Do Not Track request.  We do not respond to Do Not Track requests unless required to do so.  For requests or questions about this section, please contact us at info@nuviewhealth.com or by calling the telephone number at the end of this Privacy Policy.  We will comply with state privacy laws to the extent they are applicable to this Website and/or our services.

Access from Outside the U.S.

NuView Health services and this Website are currently only intended for individuals located in the United States. If you access this Website from outside of the United States, you acknowledge that your information may be stored, processed, and transferred to the United States. The laws in the United States may not be as protective of information as the privacy laws that apply where you are located.  By using this Website, you agree to the transfer of your personal information to the United States and to others in accordance with this Privacy Policy.

Children’s Online Privacy Protection Act

This Website is not intended for children and does not knowingly collect personal information from children (specifically, children under the age of thirteen 13).  If you become aware that your child has provided information on this Website, please contact us immediately.  If it is determined that information has inadvertently been collected on or from a child, We will take appropriate steps to ensure that such information is deleted, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information.

Unsubscribing

You have the option to discontinue receiving communications from us by email, text messaging, and/or newsletters. To discontinue or unsubscribe from our Website, text messaging, or email communications at any time, please submit your request by notifying us via the contact information included at the bottom of this Privacy Policy.  If you wish to unsubscribe or opt out from any third-party websites, you must go to that specific website to unsubscribe or opt out. We will continue to adhere to this Privacy Policy with respect to any personal information previously collected.

Acceptance & Agreement

By using this Website, you are accepting and agreeing to the terms of this Privacy Policy and agree to allow us to collect and use your information as described in this Privacy Policy.  This Website is incorporated and made part of our Terms and Conditions, to which you agree and accept by using this Website.

Updates

We may update this Privacy Policy at any time without prior notice.  All updates will be posted on this webpage. You should visit this Privacy Policy frequently to ensure you have the most up-to-date information.  By continuing to use the Website, you confirm you read and understand the terms of this Privacy Policy and any related updates.

Questions & Contact Information

If you have questions or concerns related to this Privacy Policy, please contact us at:

Email: info@nuviewhealth.com

Tel #: 561-299-3667

Address: 

1825 NW Corporate Blvd
Suite 106
Boca Raton, FL 33431

This Website Privacy Policy was last updated on 06/30/2023.